CANCELLATIONS
If you need to cancel your session, please do so at least 24 hours in advance. Your appointment is reserved for you alone, and this notice allows time to offer the appointment to someone else. There is a $50 late-cancellation fee when 24 hours notice is not given.
In the event that you skip your appointment without providing any kind of cancellation notice, you will be considered a no-show. You will be responsible for the full cost of the session.
SICK POLICY
Wildflower Speech Therapy values the health of all clients and is committed to preventing the spread of illness. All clients are expected to reschedule their appointment if severe symptoms (e.g., vomiting, diarrhea, fever, unexplained rash, strep throat) have occurred within the last 48 hours. In the case of illnesses, late-cancel fees will be waived at the provider's discretion.
CONSISTENT ATTENDANCE
Each time a client misses an appointment without providing proper notice, another client is prevented from receiving treatment. If attendance records show that you are cancelling or re-scheduling frequently, you may be asked to find a different day/time for your appointments or to put your therapy on pause until you can attend regularly.
CLINIC CANCELLATIONS
Planned clinic closures can be found here and will be discussed with you at least one week in advance. In the event of an emergency cancellation, you will be contacted as soon as possible. Please be sure that your speech therapist knows the best way to reach you.
If you need to cancel your session, please do so at least 24 hours in advance. Your appointment is reserved for you alone, and this notice allows time to offer the appointment to someone else. There is a $50 late-cancellation fee when 24 hours notice is not given.
In the event that you skip your appointment without providing any kind of cancellation notice, you will be considered a no-show. You will be responsible for the full cost of the session.
SICK POLICY
Wildflower Speech Therapy values the health of all clients and is committed to preventing the spread of illness. All clients are expected to reschedule their appointment if severe symptoms (e.g., vomiting, diarrhea, fever, unexplained rash, strep throat) have occurred within the last 48 hours. In the case of illnesses, late-cancel fees will be waived at the provider's discretion.
CONSISTENT ATTENDANCE
Each time a client misses an appointment without providing proper notice, another client is prevented from receiving treatment. If attendance records show that you are cancelling or re-scheduling frequently, you may be asked to find a different day/time for your appointments or to put your therapy on pause until you can attend regularly.
CLINIC CANCELLATIONS
Planned clinic closures can be found here and will be discussed with you at least one week in advance. In the event of an emergency cancellation, you will be contacted as soon as possible. Please be sure that your speech therapist knows the best way to reach you.